Tips and advice for managing product and technology teams
With over 20 years of experience of working with teams, I’ve experienced a fair range of successes and failures when it comes to managing teams. Effective team management is critical for business success, whether you’re leading a startup, scaling an organisation, or navigating corporate environments. Here, I share insights that help you tackle the unique […]
How to get more done with time boxing.
In a world full of distractions, competing priorities, and endless to-do lists, managing workloads efficiently can be a constant challenge. One of the most effective ways to regain control of your time and increase productivity is through a method called time boxing. By setting aside fixed periods to focus on specific tasks, time boxing helps […]
Guidance for Strategic Problem Solving
In strategic consulting, success is often defined by a consultant’s ability to analyse complex problems, synthesise large amounts of information, and communicate actionable insights effectively. While technical and analytical skills are crucial, some key consulting skills are foundational for creating meaningful impact: the Pyramid Principle, Persuasion, MECE (Mutually Exclusive, Collectively Exhaustive) framework, and several other […]
Are Investors Prepared to Invest to Make a Business More Sustainable?
As the global push for sustainability intensifies, businesses are increasingly under pressure to align their operations with environmental, social, and governance (ESG) principles. The idea of planet before profit is becoming more than just a corporate slogan—it is evolving into a guiding principle for how companies must operate in a rapidly changing world. Investors, too, […]
The strategy of adding value: the build vs buy dilemma.
In today’s rapidly evolving business environment, companies face a critical choice when developing new systems: should they build everything in-house (or outsourced) or buy components from existing 3rd party vendors? This decision, while seemingly straightforward, has far-reaching implications for a company’s competitive advantage and its ability to deliver value to customers. Leveraging Michael Porter’s principles, […]
Why “Sustainability” is Often Misinterpreted: A Perspective
The term “sustainability” has become ubiquitous in business, government, and society discussions, but its broad usage often leads to misinterpretation. Companies and individuals alike grapple with understanding what sustainability truly encompasses. From my experience working at Weeva and observing the industry, I’ve seen that sustainability is frequently viewed through a limited lens, which undermines its […]
The Biggest Blockers to Sustainability in the Travel Industry
Sustainability has become a pressing issue across all industries, and the travel sector is no exception. The tourism and travel industry, which includes airlines, cruise lines, hotels, and tour operators, has a significant impact on the environment, contributing to carbon emissions, resource depletion, and waste generation. As the world becomes increasingly aware of these impacts, […]
Overcoming Barriers to Net-Zero in the Hospitality Industry.
The hospitality industry faces several perceived and actual barriers to achieving net-zero and embracing sustainability. Despite growing consumer demand for eco-friendly options and heightened awareness of climate change, many businesses in this sector are hesitant to implement sustainability strategies due to perceived high costs, lack of standardised regulations, limited access to sustainable technology, and challenges […]
Has NDC Fully Transformed Airline Distribution or Simply Partially Modernised the Landscape?
The New Distribution Capability (NDC), introduced by the International Air Transport Association (IATA) in 2012, was conceived as a groundbreaking initiative aimed at transforming the airline distribution ecosystem. It promised to modernise the way airlines distribute their products, offering a richer, more dynamic, and more personalised experience for consumers. NDC was also intended to enable […]
Protecting Your Digital IP with Mid-Layers: Adding Value While Maintaining Flexibility with Third-Party Systems
In today’s fast-paced digital landscape, businesses often rely on third-party systems to enhance their operations, streamline processes, and offer innovative services. However, this reliance can expose companies to risks, particularly when it comes to protecting their intellectual property (IP). One effective strategy to mitigate these risks is to develop mid-layers—software layers that add value to […]
Balancing Technology and the Human Side of Change
Digital transformation is more than a buzzword; it’s a critical pathway for organisations looking to stay competitive and relevant in today’s fast-paced, technology-driven world. While much of the focus on digital transformation revolves around technology—such as the adoption of cloud computing, artificial intelligence, and data analytics—the true challenge often lies in managing the human side […]
Will Expedia Group’s Single Identity (One Key) Strategy Provide a Significant Competitive Advantage?
Expedia Group, one of the world’s largest online travel agencies (OTAs), has recently embarked on a bold new strategy to create a “single identity” platform across its diverse portfolio of travel brands, including Expedia, Hotels.com, Vrbo, Orbitz, and Travelocity. Central to this initiative is the introduction of One Key, a unified loyalty program designed to […]