A day in the life

During COVID-19, I received a few linked-in requests for interviews about the day to day challenges of a CTO. I have to admit, I didn’t participate but it did trigger me to write this post. As a Chief Technology Officer (CTO) I am responsible for the operation of technology and its associated systems. So I […]
When customer services is less important than profit.

COVID-19 impacted the world economy like no other event. It came very quickly and many companies were not prepared for their staff to be suddenly working remotely. The majority of office workers have in the most part been working from home since March, those which are less fortunate have been furloughed. For some businesses have […]
Will the future bring a world where we trade ad views for (virtual) currency?

Nothing is free. We have become consumers of free apps everywhere. As digital businesses tap into the freemium model (offering their applications for free), we (the consumer) use them. Unknowingly or knowingly we are trading something for that. Vendors, especially game vendors have realised that free delivers more value than paid, and this is where […]
My COVID-19 challenges.

I manage a series of different teams, many of which were office based and desktop machine oriented when covid-19 lockdown occured in March 2020. Before we had the 1st lock down in London, our India team were warned of a potential lockdown due to a nearby office having a case of COVID. We thought we […]
Theme parks in covid, are we ready?

As the UK now starts to open up its services, my family decided it would break from the 3 month stuck at home cycle and venture to a theme park (Partially driven by an expired offer, which was extended by a few months). For background; I’ve not been out other than some shopping and to […]
As flight prices are predicted to rise. Are vouchers for future travel a false promise?

In this COVID-19 world, airlines (and most other travel businesses) need a regular supply of profitable bookings to survive. Deposits and pre-payments for advance travel was and still is the norm (an up-front commitment in exchange for an advance discount). For Airlines, a plane needs to operate at 65-70% full to break even and near […]
Has Uber lost its place?

I used to use uber quite a lot, but unfortunately in the city I reside and work Uber has lost its licence. So I’ve been using Uber less. I am a frequent user of Uber when travelling, but lately it’s just not working anywhere near as well as it used to. These are the reasons […]
BrightonSEO 2017 Take-aways

BrightonSEO is one of the biggest SEO conferences in the UK. I was fortunate to be able to attend in September 2017. Building an app or website may solve a problem, but if no one can find your product then your product is unlikely to be a success. Search engine optimisation (SEO) is essential for being […]
GDPR UK facts and fiction.

I’ve recently attended a number of forum’s and conferences and the subject of GDPR comes up regularly. Unfortunately for most its still being reported as “you must do this or you risk hefty fines”, and although this is correct, its not necessarily the UK ICO’s intention.
Automating your development workflow

The process of packaging and validating your releases can get time consuming, especially when you have multiple projects on the go. For consistency (as well as security), it is good practise to try to automate this process. Setting up continuous integration (CI) can take a while to configure and get right, in most cases it […]
Patterns at PatternsDay conference.

When I heard that Jeremy Keith was creating a conference about patterns I jumped at the chance to understand how companies were managing their libraries.
Should BA offer an easyjet style subscription model for economy passengers?

There’s been a lot of negativity against BA since they changed their service to buy onboard (for non business) on short haul flights. Is it time for BA to offer a membership scheme (Short Haul Plus) granting customers upto £25 off their short haul fares in return for an annual membership?